Comstor Professional Services
- Are you loosing sales because of lack of expertise?
- Do you have enough technical resources for complex installations?
- Are your engineers certified in all the products you sell?
- Can you support multi-vendor solutions?
- Would you like to add incremental revenue without adding expensive technical resources?
- Would you like your technical resources to spend more time engineering sales instead of servicing them?
Look no further! Comstor's professional services are designed to complement your skills and resources, providing what you need, when you need it.
By working with our technical resources you have the opportunity to get your foot in the door to support technologies, products and services unfamiliar to your own staff. We can help you extend your geographic reach, augment and compliment your current capabilities, providing hard to find technical capabilities, pursue new market opportunities with no capital expenditures and develop your internal knowledge and experience.
We can provide the complete service, from providing pre-sales advice through the full solution implementation. We can even provide project management through the project lifecycle to ensure your customer is given a first class service where quality is key and success is the only option.
Our three main areas of support are:
- Technical Consultancy,
Pre- & post-sales - Our Systems Engineers are available for technology recommendations, on-site product demonstrations and any trouble shooting, upgrade requirements or fault management
Advanced consultancy - Our advanced consultancy services assist you with configuration scripts, defining security policies and making amendments to existing network designs.
- Site implementations,
Comstor can provide you with vendor certified on-site engineers to install and support the complete range of distributed products. Implementation services include: Site audits, Pre installation, checks, Knowledge transfer sessions, Post installation, support, Troubleshooting, Documentation and Training.
- Project Managment,
Our Project Management services ensure you have successful roll-outs, regardless of size and complexity. A Project Manager will be responsible for creating and executing a Project Plan for you based on your customer's requirements, consisting of Pre-project briefing, Consultancy, Inventory management, Staging, Asset management, Product badging, Freight management, Site implementations, Reporting and project de-brief.
Comstor's continuing commitment is to help you increase sales with maximum profit margin by providing a full range of consulting, technical and training services designed specifically to help you realise the full value of your technology investment.
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